Brian Carlson

Vice President of Patient Experience at Vanderbilt University Medical Center with a decade of system-level patient experience leadership and expertise in human-centered care and organizational culture.

Best podcasts with Brian Carlson

Ranked by the Snipd community

May 6, 2024 • 36min

The Value Case for Improving Human Experience in Healthcare: A Conversation with Brian Carlson and Jennifer Carron

On the heels of the tenth anniversary release of PX Journal, Jason Wolf sits down with Brian Carlson, Vice President of Patient Experience at Vanderbilt University Medical Center and Jennifer Carron, Patient Experience Officer at BJC Healthcare to discuss their new co-authored article, "Investing in the Bottom Line: The Value Case for Improving Human Experience in Healthcare." Listen in as the trio discusses the impact of experience – at all levels - and how leadership at the top plays a critical role.

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app