Bob McCarthy

Bob McCarthy, Managing Director at Resident, boasts over 20 years in the mattress industry. He dives into the crucial relationship between storytelling and sales, emphasizing how positively impacting a customer's P&L is key. Bob shares insights on expanding retail partnerships and the importance of brick-and-mortar stores despite the online boom. He also discusses how AI is transforming engagement with retail sales associates and draws parallels between his competitive pickleball experiences and strategic sales approaches.