Maria Arpa, a mediator and creator of the Dialogue Road Map, teams up with Bob Marshall, an organizational psychotherapist, to discuss Nonviolent Communication (NVC). They explore how NVC transforms conflict into understanding, emphasizing empathy over fear. The pair highlight the contrast between dominating cultures and the empowerment NVC brings, fostering authentic connections. They share insights on improving workplace communication, recognizing individual needs, and the importance of creating a collaborative atmosphere that values emotional health.