Bob London
Creator of the Radically Authentic Discovery Method, challenging account managers to rethink how they approach client relationships. Conducted almost 2,800 B2B discovery conversations with decision makers and users.
Top 3 podcasts with Bob London
Ranked by the Snipd community
16 snips
Nov 29, 2024 • 48min
Episode 13: Authentic Discovery: How to Build Deeper Client Relationships with Bob London
Bob London, creator of the Radically Authentic Discovery Method, joins Alex Raymond to challenge conventional client relationships. He argues that true listening is rare and introduces methods to uncover deep client insights through bold questioning and intentional silence. Exploring the power of curiosity, London shares practical techniques to foster genuine conversations. Transforming how account managers engage, he emphasizes the importance of connecting with clients to discover their true needs, building trust and valuable insights.
8 snips
Jun 25, 2025 • 14min
Downward spiral | Bob London
Bob London, a discovery and listening expert, dives into the world of social media with a humorous twist. He reflects on the absurdity of online personas versus reality, sharing funny anecdotes that highlight the challenges of maintaining authenticity. The discussion explores the evolution of engagement on platforms like LinkedIn and emphasizes the importance of creativity while setting personal boundaries. Bob also addresses the delicate balance between humor and professionalism, making for a thought-provoking and entertaining conversation.
Mar 6, 2024 • 47min
What Your Customers Aren't Telling You
Discover the power of Radically Authentic Discovery in customer success through deep listening and strategic questioning. Learn how to ask the right questions to understand customer pain points and priorities. Uncover hidden risk factors and improve customer retention. Embrace a more human-centered approach in your conversations for successful outcomes.
