Brittany Kriegstein, a reporter for Gothamist covering crime stories, provides insights into the shocking shooting of UnitedHealthcare CEO Brian Thompson, including the bizarre social media reactions that followed. Bob Herman from Stat News discusses the public's growing anger towards UnitedHealthcare, highlighting the significant disconnect between the company and its users. They delve into systemic issues plaguing U.S. health insurance, exploring how profit-driven motives affect patient care and the broader implications for workplace safety in the industry.

Casey Ross, a reporter at the intersection of technology and healthcare, and Bob Herman, a journalist specializing in healthcare and business, dive into the complex role of AI in determining medical coverage. They discuss the troubling case of Frances Walter, showcasing how automated decisions can jeopardize vulnerable patients. The conversation highlights the tensions between AI efficiency and personalized care, raising ethical concerns about transparency and accountability in healthcare. Their insights urge a critical look at AI's growing influence on patient welfare.

Healthcare journalist Bob Herman joins Lever Time to discuss how UnitedHealth Group, the largest health insurer in the US, uses artificial intelligence to deny rehabilitation services to older and disabled Americans. They dive into the impact of this issue, challenges faced by patients, the use of AI in denying health insurance claims, overcharging and abuse in Medicare Advantage plans, and the influence of the insurance industry on the healthcare system.