Bill Mudd
President & COO at Churchill Downs
Best podcasts with Bill Mudd
Ranked by the Snipd community
May 2, 2024 • 48min
#185: Bill Mudd, President & COO at Churchill Downs – Operations are key to customer experience
Bill Mudd, President & COO at Churchill Downs, discusses the importance of operational processes for customer experience. Topics include prioritizing operations, employee training, and the history of the Kentucky Derby. Learn how to structure operational priorities, root out liabilities, and create a memorable experience for customers.
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