Bill Eggers, Executive director of Deloitte’s Center for Government Insights, discusses Deloitte's latest report on the top trends transforming government in 2024. The podcast explores radical transformation in government operations, the importance of data, cloud, automation, AI, and digital twins in reshaping government services, and the focus on outcomes rather than just technology. It also covers key trends like data-fueled government, digital transformation, and human-centered experiences for enhancing user experience and efficiency in government services.
