Bill Brower

Senior Vice President for Solera North America Claims and leader of global industry relations with over 35 years in insurance and claims, experienced in AI-driven estimating and claims automation.

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Dec 10, 2025 • 14min

Beyond the Estimate: How AI is Humanizing the Claims Experience with Bill Brower

Bill Brower, Senior VP at Solera North America Claims, shares insights from his 35-year career in insurance. He discusses the transformative power of AI in the claims process, emphasizing its potential for instant payouts and customer-friendly experiences. Bill highlights the cultural barriers to technology adoption, advocating for a test-and-learn mindset. He predicts that by 2030, most claims will be handled virtually, dramatically reducing response times. A must-listen for those navigating the future of claims automation!

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