Bernd van Linder

CEO of Commercial Bank of Dubai with a background in AI and extensive banking leadership experience; speaks on digital transformation, customer experience, fintech partnerships and AI governance in banking.

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Dec 9, 2025 • 48min

How CBD Is Reshaping Banking in the UAE

Dr. Bernd van Linder, CEO of Commercial Bank of Dubai, shares insights on the digital transformation in UAE banking. He discusses how customer experience is now the key competitive advantage and why banks must adopt mobile-first strategies. Bernd emphasizes that fintechs are partners in this evolution, driving efficiency and collaboration. He also highlights AI's potential to enhance productivity while addressing the importance of governance and trust in a digital-first world. The future promises robust growth powered by innovative customer experiences.

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