Ben Tye

Ben Tye, CEO of Gate One Consulting, shares his expertise on what clients truly seek in growth and customer experience during these unpredictable times. He highlights that while clients may not vocalize a need for business growth, it often underpins their challenges. Tye emphasizes the evolution of buyer roles and the rise of cross-functional decision-making, particularly regarding technology and ethical AI. He also discusses the vital connection between employee and customer experiences and the importance of maintaining strong relationships to drive meaningful outcomes.