Ben Peak
Director of Technical Support at Robin
Best podcasts with Ben Peak
Ranked by the Snipd community
Jul 18, 2024 • 24min
How to lead your customer service team into the AI future
Customer service leaders Ben Peak, Elli Neeld, and Carl Olsen discuss integrating AI technologies like chatbots to enhance customer support. They highlight the benefits of AI for improving response effectiveness and scaling operations, emphasizing the importance of gaining team buy-in and implementing clear objectives.
