Ben McCammon

In this engaging discussion, Ben McCammon, an in-house service designer with a rich background in graphic design, shares insights on harnessing personal superpowers in service design. He and guests Gina Mendolia and Irina Damascan explore unconventional strategies like 'Setting the Trap' for engagement and the 'Organ Donor Chain' model for building influence. They emphasize the importance of subtle interpersonal tools, celebrating small wins, and adapting your unique strengths within organizational dynamics to foster meaningful change.