Tech expert and Box CTO, Ben Kus, discusses AI's impact on productivity and decision-making in organizations, strategies for ensuring reliability, challenges of AI change management, evaluating AI quality, unlocking unstructured data, and the potential of AI agents for user experience.

Ben Kus, CTO of Box, discusses the latest in AI tech, focusing on OpenAI and Google's diverse strategies. They explore real-time AI magic, enterprise AI integration, and tailoring technology for business needs. The conversation offers rich insights into the evolving world of AI and its impact on technology companies and users.

Ben Kus, CTO of Box, leads their AI initiatives by integrating secure and scalable AI solutions into enterprise content management. He discusses the transformative potential of generative AI, sharing how Box navigated the shift from skepticism to enthusiasm among customers. Ben emphasizes the importance of collaboration in AI implementation and maintaining strict quality standards while ensuring data security. He also highlights the evolving expectations within enterprises and the need for adaptive engineering teams to stay ahead in the rapidly evolving AI landscape.