Tech expert and Box CTO, Ben Kus, discusses AI's impact on productivity and decision-making in organizations, strategies for ensuring reliability, challenges of AI change management, evaluating AI quality, unlocking unstructured data, and the potential of AI agents for user experience.

Ben Kus, CTO of Box, discusses the latest in AI tech, focusing on OpenAI and Google's diverse strategies. They explore real-time AI magic, enterprise AI integration, and tailoring technology for business needs. The conversation offers rich insights into the evolving world of AI and its impact on technology companies and users.