Ben Kus

Ben Kus, CTO at Box and a visionary in enterprise technology, discusses the rapid rise of AI in businesses. He emphasizes how AI adoption is outpacing previous tech shifts and explores the integration of AI agents that enhance collaboration. The conversation touches on balancing innovation with trust in data security, navigating legacy systems, and the pivotal role of open platforms. Kus also shares insights on the future of software engineering and offers book recommendations that inspire forward-thinking.

Tech expert and Box CTO, Ben Kus, discusses AI's impact on productivity and decision-making in organizations, strategies for ensuring reliability, challenges of AI change management, evaluating AI quality, unlocking unstructured data, and the potential of AI agents for user experience.

Ben Kus, CTO at Box, shares insights from his extensive career in engineering and AI strategy. He discusses the transformative potential of generative AI for enterprises and the need for a balanced technical vision that prioritizes innovation and security. Kus emphasizes the importance of a ‘multi-speed’ organization to foster agility while maintaining stability. He also delves into the challenges of integrating AI agents, touching on effective risk management and compliance, and highlights emerging trends in enterprise AI.

Ben Kus, Chief Technology Officer at Box, joins Wade Foster to discuss the evolution of AI in handling enterprise unstructured data. They delve into how AI transforms extensive data into actionable insights, making tasks manageable without needing extensive data science expertise. Ben explains the importance of trust in AI adoption, emphasizing the need for strong security and governance practices. The conversation also highlights the role of agents in streamlining workflows, ultimately transforming how businesses leverage their data effectively.

Ben Kus, CTO of Box, delves into the complexities of the company's three-layer infrastructure: managing millions of interactions, navigating multi-tenant security challenges, and ensuring AI adheres to intricate content permissions. He discusses the impact of vector embeddings on file sizes and emphasizes the continued relevance of RAG despite advancements in context windows. The conversation also highlights Box's development of AI agents aimed at streamlining cumbersome enterprise processes, creating a path to improved productivity in the workplace.