Ben Donaldson

Ben Donaldson, Managing Director for Economic Crime at UK Finance, shares insights on new rules for banks addressing Authorised Push Payment Fraud. Dan Whitworth, a reporter, interviews fraud victims revealing their emotional turmoil and financial losses. They discuss the significant rise in scams, the urgency for banks to reimburse victims swiftly, and the necessity of tech companies' involvement in fraud prevention. Personal stories highlight the challenging road to recovery and the pivotal changes poised to support those affected.