Ben Chesluk

Cultural anthropologists Mike Youngblood and Ben Chesluk discuss redefining the term 'user' in UX design. They advocate for viewing users as interconnected ecosystems, highlighting how systems thinking can deepen our understanding of diverse populations. They share insights from their journey blending anthropology with design, particularly in medical devices. The conversation emphasizes the need for empathy and innovative frameworks, fostering inclusive design that considers complex relationships among users rather than treating them as isolated individuals.