Ben April, Chief Technology Officer at Maltego Technologies GMBH, dives into the complexities of social media in digital investigations. He discusses the evolution of social media as a tool, from early platforms to today's dynamic environments filled with misinformation. April highlights the challenge of information overload and the need for effective data integration. He also reflects on the balance between in-house capabilities and third-party solutions for data gathering, making it clear that navigating this landscape is more critical than ever.