Bei Ling

Senior Vice President and Head of Human Resources at Wells Fargo, with a background in banking and HR leadership across Merrill Lynch, PNC, and JPMorgan Chase, speaking about culture change, talent strategy, and AI-driven skills development.

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Nov 19, 2025 • 36min

Wells Fargo's Bei Ling on culture change and learning agility

Bei Ling, Senior Vice President and Head of HR at Wells Fargo, brings her vast experience from top banks to discuss transformative culture change. She highlights the importance of restoring psychological safety and trust while navigating a turnaround. With a focus on talent strategy and AI integration, she emphasizes reskilling employees and adapting to a multigenerational workforce. Bei shares insights on attracting external talent and implementing responsible AI, showcasing innovative practices that align with the bank's growth ambitions.

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