Arjun Shokeen

Arjun Shokeen, Founder and CEO of Swayed, dives into how his startup is revolutionizing customer journeys in hospitality by leveraging data for personalized guest experiences. He discusses the importance of innovating service offerings and streamlining operations, especially in a post-pandemic world. The conversation also touches on how technology can enhance satisfaction and revenue growth in hospitality. Additionally, insights on FTX's financial leaks and Amazon's healthcare ambitions make for a thought-provoking discussion on the shifting landscapes of various industries.