Arin Schultz
Chief growth officer at mattress brand Naturepedic, who explains the company's LayerSwap program, returns logistics, and efforts to reduce return rates.
Best podcasts with Arin Schultz
Ranked by the Snipd community
Jan 24, 2026 • 27min
The high cost of free returns
Arin Schultz, Naturepedic chief growth officer, explains LayerSwap, quick fixes for mattresses, and smarter logistics. Samantha Gold, founder of Motet, talks slim margins, a customer poll that changed her returns policy, and tech to simplify exchanges. They explore hidden costs of free returns, large-item disposal, and ways to make returns effortless for shoppers.
