Annie Hyman Pratt, known for her expertise in team building and leadership during her time scaling Coffee Bean and Tea Leaf, delves into the essence of the people part of business. She emphasizes the importance of alignment through seven key agreements that foster effective teamwork. Pratt discusses self-leadership as a catalyst for productivity and how to develop a no-blame culture within organizations. Plus, she highlights the necessity of embracing change in today's dynamic landscape, providing insights on trust, communication, and accountability.