Anna Lundström

In a thought-provoking conversation, Anna Lundström, Spotify's CHRO, shares her journey through the evolving landscape of HR in the AI era. She emphasizes the importance of humanizing AI and preparing employees for a future intertwined with technology. Anna discusses Spotify's successful cross-functional AI strategy, which led to nearly universal adoption. She also reveals the company's new cultural anchors—'One Team,' 'Make It Happen,' and 'Use Human Judgment,' reflecting a shift needed as Spotify scales and adapts.