Andy Merola

Jeffrey Hall, a communication studies professor at the University of Kansas, and Andy Merola, a UC Santa Barbara professor, discuss the power of small interactions. They tackle how brief negative experiences stick with us due to negativity bias and share uplifting stories of kindness that transform perspectives. The conversation highlights the need for diverse social exchanges for deeper connections, while addressing how technology both hinders and supports communication. Finally, they explore how daily interactions can foster empathy and a sense of community.