Andrew Fong, Co-founder and CEO of Prodvana and former VP of Infrastructure at Dropbox, dives into the evolution of Site Reliability Engineering (SRE) amidst changing tech landscapes. He advocates for addressing problems over rigid roles, emphasizing reliability and efficiency. Andrew explores how AI is reshaping SRE, the balance between innovation and operational management, and the importance of a strong organizational culture. His insights provide a values-first approach to tackle engineering challenges, fostering collaboration and a proactive reliability mindset.