Amy Baxendale

Amy Baxendale, Global Future of Workforce Director at Arcadis, shares her insights on leading a skills-powered transformation. She discusses the triggers for Arcadis' shift to a skills-first model and the hurdles faced during implementation. The conversation highlights the importance of executive buy-in, governance, and tracking success beyond just ROI. Amy emphasizes a human-centered approach to foster inclusivity and cultural change, revealing unexpected lessons and how to adapt to rapid skill demand evolution.