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Aloke Bajpai
Co-founder and CEO of Ixigo, a leading Indian travel platform known for train-first strategies and technology innovations addressing India-specific travel problems.
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Dec 15, 2025
• 1h 2min
Part 1: Ixigo's Aloke Bajpai on using empathy, customer experience, and resilience to both survive and thrive
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Aloke Bajpai, Co-founder and CEO of Ixigo, shares his fascinating journey with India’s leading travel platform. He discusses the unconventional train-first strategy that targets India's vast majority who travel by train, revealing insights into the technical innovations that solve unique travel problems. Aloke emphasizes resilience and empathy, recounting his experiences during the 2008 financial crisis and COVID-19, highlighting choices that prioritize customer trust and team solidarity. His narrative invites listeners to rethink travel solutions from a distinctly Indian perspective.
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