Alex Pinto

Principal at ECG Management Consultants with roughly two decades in healthcare, focusing on patient access, ambulatory operations, and operational transformation for health systems.

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Dec 8, 2025 • 24min

Healthcare Upside / Down: Redefining Patient Access and Physician Alignment

Dr. Joseph Cacchione, CEO of Jefferson Health and former interventional cardiologist, joins Alex Pinto, a Principal at ECG Management Consultants, to tackle the future of patient access in healthcare. They discuss Jefferson's expansive regional strategy with 750 sites and the need for embracing technology. The duo emphasizes balancing standardization with personalized care and the importance of physician buy-in for implementing change. They also explore future innovations, AI's role, and how shifting incentives can enhance patient encounters.

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