Melissa Smith Machado, Chief Strategy Officer for EMEA at CI&T, teams up with Alex Cross, Chief Technology Officer for EMEA, to explore the chasm between AI ambition and tangible results. They discuss how CI&T transforms AI from mere prototypes to measurable business outcomes, highlighting a case with ITAU, where modernization led to significant productivity and satisfaction improvements. Alex introduces the Flow platform, which streamlines AI integration and accelerates processes, addressing concerns over ROI and showcasing a promising future for AI-driven solutions.