Akankshu Dhawan

Akankshu Dhawan, SVP of Small Business & Growth at Xero, discusses how AI and mobile tech are revolutionizing small business accounting. He introduces Just Ask Xero (JAX), an AI-powered assistant that helps manage finances and boost productivity. With a decline in UK small business productivity, Akankshu highlights AI's potential to automate tasks like invoicing and bank reconciliation, allowing owners to focus on growth. He envisions a future where AI makes accounting more accessible, providing deeper insights and smarter decision-making for entrepreneurs.

Akankshu Dhawan, SVP of Product Management at Xero, shares his expertise in leveraging AI for small business transformation. He discusses his journey from software engineer to product leader, and the groundbreaking projects he spearheaded at Uber. Akankshu highlights the vital role of AI in modernizing accounting and finance, and he explains the creation of JAX, Xero's innovative financial agent. He also dives into team empowerment, the importance of user empathy, and the strategic decision-making behind building versus buying core features.