Most conversations about AI in talent acquisition focus on efficiencies and automating repetitive tasks. However, we are missing the point if we don't start talking about how AI could help reshape recruiting entirely, making it more efficient but also more effective. Why stop at recruiting? AI could revolutionize work and the whole way we think about careers.

The current limitations of our thinking were really brought home to me when I attended the SmartRecruiters Hiring Success conference last week in Amsterdam. An overarching theme was that automation is a given with AI, and we should think much bigger.

So, what does this mean for TA strategies, and how can TA Leaders ensure they proactively shape the future direction of recruiting?

My guest this week is Brian Solis, Head of Global Innovation at ServiceNow. He is also an internationally renowned digital anthropologist and award-winning author. Brian gave the opening keynote at Hiring Success, and I caught up with him after he left the stage to get his thoughts on the current state of the AI revolution and the future of talent acquisition.

In the interview, we discuss

Where is the Gen AI revolution?

New behaviors, skills, and expectations

How are companies responding?

Empowering people with augmented intelligence

How can we think differently?

AI-enabled job seekers

Using an empathetic lens to identify quick wins

Differentiated use cases and transformational initiatives

The importance of the human touch

Three things TA leaders should be doing right now

What should recruiting look like in five years?

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Adrian Czajkowski

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