Abhishek Saxena

Technical Architect at Copado with a developer background and a passion for teaching; shared his journey learning Salesforce Data Cloud and why data unification and context matter for AI agents.

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Oct 2, 2025 • 27min

Making Data 360 Understandable for Admins

In this engaging discussion, Abhishek Saxena, a Technical Architect at Copado with over a decade of Salesforce experience, shares insights from his journey to understand Data Cloud. He recounts the challenges he faced, including the overwhelming terminology and resources. Abhishek emphasizes that Data Cloud is essential for data unification, creating a centralized Customer 360 profile, and enhancing AI responses through context. His passion for teaching shines as he prepares to simplify these concepts for others at Dreamforce.

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