Abhijit Bose, Head of Enterprise AI and ML platforms at Capital One, shared insights into the evolution of their generative AI platform. He discussed the transition to a platform-centric approach in finance and the integration challenges faced by MLOps. Bose delved into optimizing Llama models for improved customer service and the role of Kubernetes in enhancing machine learning workflows. He also highlighted the significance of cloud architecture in AI experimentation and the new skill sets required for thriving in the generative AI landscape.