In today's episode, Massimo is joined by Ryan Sousa, a senior leader with over 25 years of broad industry experience leading the creation and commercialization of transformative strategies that leverage analytics/AI at scale to enrich lives, streamline operations and capitalize on a rapidly evolving business landscape.

Highlights from today's podcast include:

We talk about the importance of failing upwards, and the lesson that we're taught along the way.

The power of assisting companies to define and implement their analytic strategy to streamline operations and personalize the customer experience.

We dive into how support within an organization is crucial to the overall success and health of a company.

How to Enrich the Customer Experience with Ryan Sousa