Construction Champions Podcast Taking Your Customer Journy To The Future! Construction Champions Podcast 2-8 Tom Bartholomew
In this episode of the "Construction Champions" podcast, host Ron Nussbaum interviews Tom Bartholomew, a digital marketer for roofing companies. They discuss the qualities that make a construction champion and delve into the importance of effective communication and customer experience in the construction industry. Tom also shares insights into utilizing technology and automation to streamline the sales process for construction projects.
Topics discussed:
1. Qualities of a Construction Champion
2. Importance of Effective Communication and Customer Experience
3. Streamlining the Sales Process with Technology and Automation
Key takeaways:
- A construction champion is someone true to their word, who does what they say they're going to do, especially in an industry where customer expectations are often low.
- Effective communication and delivering a positive customer experience are crucial in the construction industry, as many contractors struggle with answering phone calls and providing timely responses.
- Utilizing technology and automation, such as CRM systems, can help streamline the sales process, offering tools like missed call text back, online estimate forms, digital signatures, and automated contracts.
About TomTom Bartholomew, the CEO of Bartholomew Media Group LLC, stands out as an innovative leader in digital media. His journey began over two decades ago in the construction industry, where he first honed his skills as a licensed builder. With a passion for both building and technology, Tom seamlessly transitioned into the digital world, laying the foundations for what would become a thriving media enterprise.In 1999, amidst a burgeoning internet era, Tom built his first website for his construction company. This early endeavor not only showcased his foresight into the digital age but also marked the beginning of his journey into website design, SEO, and digital marketing. His skills and interests evolved, leading to the establishment of Bartholomew Media Group LLC in 2020.As a Google Certified Partner, Tom's expertise encompasses website design, search engine optimization, social media management, CRM dashboard automation, and Google Ads management. His approach is rooted in innovation, ensuring that each client's digital presence is not only visible but impactful. With a blend of technical know-how and creative strategy, Tom Bartholomew continues to lead his company and clients towards digital excellence.
Tom's links Https://bartholomewmediagroup.com Marketing for RoofersHttps://roofingop.com CRM for Roofers
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