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Big Ideas in App Architecture

Inside Chick-fil-A’s Infrastructure Recipe for a Perfect Customer Experience

Dec 28, 2023
Brian Chambers, Chief Architect at Chick-fil-A, discusses how the company uses edge computing and Kubernetes to improve customer experience. They talk about innovation processes, high availability systems, and why Kubernetes is essential for their operations.
57:22

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Podcast summary created with Snipd AI

Quick takeaways

  • Chick-fil-A emphasizes internal innovation to drive customer-centric solutions.
  • Edge computing aids Chick-fil-A in ensuring high-quality food and better customer experiences.

Deep dives

Focusing on Cloud Adoption and Edge Computing Solutions

Chick-fil-A's chief architect, Brian Chambers, shares insights into adopting cloud technologies and edge computing solutions to address capacity challenges in restaurant systems. By leveraging Kubernetes infrastructure and edge compute technology, they have established a three-node cluster in each store, enabling real-time data collection and IoT integration. This approach ensures high availability and scalability, optimizing operational efficiency.

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