Strategy Meets Reality Podcast BS at Work with James Healy: Why Organisations Create Nonsense and How to Fix It
Modern work is overflowing with nonsense. Mandatory e-learning that teaches nothing, policies no one reads, collaboration that never happens, and metrics that drive the wrong behaviour.
In this episode of Strategy Meets Reality, Mike Jones is joined by James Healy, applied behavioural scientist and author of BS at Work, to unpack why organisations get pulled into performative nonsense and how behavioural science helps us escape it.
James talks about the realities of human nature, why environment shapes behaviour, and why organisations keep adding more policies, processes and tech instead of removing what gets in the way. From the illusion of collaboration to the seduction of simple solutions, this is a grounded, funny and painfully accurate look at how modern work goes wrong and what to do instead.
π In this episode:
β’ Why so much of modern work is BS
β’ The behavioural science behind human nature at work
β’ Why mandatory e-learning never changes behaviour
β’ The paradox of human behaviour and herd dynamics
β’ How metrics distort decisions and create perverse incentives
β’ Collaboration myths and why people do not collaborate
β’ Why organisations always add and never subtract
β’ Technology overload and the infinite workday
β’ Principles over policies
β’ Outcomes over activities
β’ The do less principle and why subtraction matters
β’ Challenging organisational norms and asking why
π§ Keywords: Behavioural Science, BS at Work, Human Behaviour, Collaboration, Metrics, Organisational Culture, Decision Making, Leadership, Performance, Simplicity, Strategy Execution
π Jamesβs Book: https://amzn.eu/d/a1XHcvV
π¬ Connect with James: https://www.linkedin.com/in/james-healy-behaviour-boutique/
π¬ Connect with Mike: https://www.linkedin.com/in/mike-h-jones
π Full Episodes: https://www.lbiconsulting.com/strategy-meets-reality
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π Full episodes, show notes, and resources: https://www.lbiconsulting.com/strategymeetsreality-podcast
πΊ Watch on YouTube β https://www.youtube.com/@StrategyMeetsReality
π§ Listen on Spotify, Apple Podcasts, and Buzzsprout
π¬ Connect with host Mike Jones β https://www.linkedin.com/in/mike-h-jones/