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The Hustle Daily Show

How one Macy’s employee cost the company $151m

Dec 13, 2024
A Macy’s employee's actions have led to a staggering $151 million loss over three years, shedding light on serious financial mismanagement. The investigation reveals deeper issues beyond mere theft, raising concerns about the retailer's stability. In a bid to recover, Macy’s plans to close 65 stores and improve operational efficiency. The discussion also humorously touches on the evolving retail landscape, as Macy’s adapts to the challenges from online shopping and seeks innovative solutions to enhance the in-store experience.
14:50

Podcast summary created with Snipd AI

Quick takeaways

  • Macy's substantial financial loss of $151 million stemmed from an employee's mishandling and concealment of delivery expenses rather than outright theft.
  • To counteract financial setbacks, Macy's is closing 150 underperforming stores and refining operations to enhance customer experiences and adapt to market changes.

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