The Role of "Good Trouble" and Transformation within Organizations with Geoffrey Roche

The workplace is one of the most important areas of a person's life to have psychological safety, connection, and community. On today's episode of The Future of Teamwork, host and HUDDL3 CEO Dane Groeneveld sits down with Geoffrey Roche to talk about these ideas and more in the healthcare industry. Geoffrey is the Director of Workforce Development for Siemens Healthineers and speaks about the importance of proving who you are to people to build trust within workplaces. Geoffrey also talks about the role of addressing culture-discrepant behaviors and using probing questions to gain alignment with core values. Listen in and learn about why Geoffrey is optimistic about a future with more focus, and organizations that stir up 'good trouble' for the benefit of building a better system.

Key Takeaways

• Geoffrey Roche and his background in workforce development for healthcare systems
• The children of nurses, the importance of their role as critical-care workers
• What is workforce development, and what does it mean in the modern era to create innovative, transformative solutions
• Engaging and supporting youth entering the healthcare ecosystem. DEI and the impact of data
• Connection and community engagement are where transformation happens
• Serving populations by setting up a system that enables a person to be transformed
• Public service and the art of customer service
• Intentional efforts around partnering with community organizations to guide students into healthcare as a profession
• Relatability of talking to healthcare professionals, building trust with partner organizations
• Reverse mentoring programs and building new opportunities for intentional mentorship: "Prove to them who you are. You're there to help them."
• A new generation of leaders listening, mentoring, facilitating. Inclusivity and calling out leadership for not following values.
• The roots of 'Good Trouble' and Congressman John Lewis, inspiration in Geoffrey's journey
• The role of 'Good Trouble' in the workplace, creating psychological safety and accountability
• In tense moments, words can be transformational, or they can tear people down
• Giving people a chance to be human and make mistakes: "Help me understand why you would say it that way."
• Systemic challenges in the workforce, having the right people serve as preceptors. "You can never spend too much on learning and development."
• Geoffrey's role and how often it interfaces with learning and development, learning and development should report to the CEO, not Human Resources
• Learning and development is strategic in healthcare, growing together and making the space for new mindsets
• Geoffrey is optimistic about the future of focus on experience for employees, teams, and customers. Good Trouble around DEI efforts and state legislature and political issues
• Connecting with Geoffrey