Just Go Grind #135: Kristi Ebong, SVP of Corporate Strategy at Orbita and Former Head of Emerging Technology at Cedars-Sinai, on Innovating in the Healthcare Industry
Kristi Ebong is the Senior Vice President of Corporate Strategy for Orbita, the leading conversational AI platform for healthcare. Orbita’s award-winning, HIPAA-compliant conversational AI platform powers voice and chat solutions for healthcare and life sciences organizations that improve patient engagement, increase clinical efficiency, and improve outcomes. Customers include innovative organizations like Mass General Brigham, Mayo Clinic, Amwell, Yale New Haven Hospital, Cancer Treatment Centers of America, University of Chicago Medicine, and others. Partners included Cognizant, Deloitte, Pariveda, and ServiceNow.
Kristi also serves on the advisory board for The Johns Hopkins University Carey School of Business and as an advisor to global thought leadership consultancy HealthXL.
She was previously Head of Emerging Technology at Cedars-Sinai Health System where she served as an advisor on new and emerging technology and launched the Cedars-Sinai Accelerator Powered by Techstars. Prior to that, Kristi worked for provider systems, technology startups, and cross-vertical health organizations (including the Robert Wood Johnson Foundation, Healthspottr, and the US Department of Health and Human Services Office of the National Coordinator for Health IT). She was previously a management consultant for #1 KLAS-ranked Stockamp & Associates, where she led operational and revenue performance improvement for hospital systems. Kristi started her career working in implementation and product development at Epic Systems, focused on electronic health record deployment across hospital systems.
Connect with Kristi Ebong
Some of the Topics Covered by Kristi Ebong in this Episode
- What is Orbita
- Kristi's current role at Orbita
- Figuring out what patients need and the "access problem"
- How Orbita approaches partnerships
- The importance of diversity and inclusion in the sphere of healthcare
- Patient journey mapping
- The big vision for Orbita
- Where Kristi sees opportunity in the healthcare technology industry
- Kristi's experience serving as the Director of Emerging Technology for Cedars-Sinai Accelerator
- How to handle the challenges of getting a healthcare startup off the ground
- Leveraging the Orbita platform to build and adapt quickly in the context of COVID-19
- How Kristi prioritizes new projects
- How Kristi was inspired to work on the business side of healthcare delivery
- Kristi's advice for those interested in working in the healthcare industry
- How Kristi structures her workday
- How Kristi recharges outside of work
- The biggest lessons Kristi has learned throughout her career
Links from the Episode