Kristi Spencer - Learn About Etiquette Related to Teams, Customer Service, Clients & More!

Today I’m joined by Kristi Spencer.  She is an etiquette consultant helping a range of people and organizations get better in this department.  As our focus is business in this context, we talked about it from a businesses perspective (mostly.. personal can influence the other).  Of course, in true The Builders' fashion we also dug into her story a bit and her ‘why’.  Why is she passionate about Etiquette?

I used my own experience in business to guide the conversation.. I have teams so we talked about etiquette in that context.  How can it be implemented, what can it improve..?  Meetings.. many listening to this have meetings!  How should we think about this topic when running or participating in meetings?

Then we talk about it from a customer service perspective.  I share my own experience and she provides her thoughts.  The portion on the ‘dynamic pause’ is dynamic!  Don’t miss that. :-) Kristi’s whole life lead up to her focusing on this and she LOVES helping others get better.  Definitely tune in if you or your business could use some help in this department - or you’re just curious.