

Making Design Pay with Billy Hollis
Sep 12, 2024
Billy Hollis, a seasoned designer specializing in user interaction and application architecture, discusses the financial benefits of investing in good design. He emphasizes how clear design saves time and prevents costly code rework. The conversation dives into the loss of institutional knowledge as experienced employees retire, highlighting the urgency for modernization. Hollis also explores the evolving principles of user experience, advocating for intuitive design solutions that cater to diverse user needs while enhancing collaboration in tech teams.
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Bank Website Frustrations
- Carl Franklin shares his frustration with his local bank's online payment system.
- The process requires excessive scrolling and confusing navigation, highlighting poor UX design.
Possibility vs. Ease
- Billy Hollis observes that software development often prioritizes making features possible over making them easy.
- He advocates for prioritizing ease of use and enjoyment alongside functionality.
Start With Pencil and Paper
- Start designs with pencil and paper, not digital tools, to encourage brainstorming.
- Use blank media like butcher paper or whiteboards for collaborative design.