77. Collecting Dots. How Connectors build their network.

Today, we’re diving into the world of tech account management.

Our guest, Ryan McKesson, a seasoned professional who has carved out a successful career in this unique space. Ryan brings a wealth of experience in managing client relationships within the tech industry, where the intersection of technology and human connection is key.

How do you build relationships as an account manager? How do you build trust? How do you connect with your customers?

These are some of the questions we will answer today.

We’ll explore Ryan's journey, from what sparked his interest in technology and account management to the critical skills and challenges he’s faced along the way. We’ll also dive into how advancements like automation and AI might reshape the role of account managers in the future. Plus, we’ll learn a bit about how Ryan unwinds outside of the tech world.  

Enjoy!