In this interview, Santosh Sahu, the CEO of Charac, discusses his journey in creating a digital platform to transform the community pharmacy sector. Santosh shares his personal experiences as a patient struggling to access pharmacy services during the COVID-19 pandemic, which inspired him to find a solution. He explains how Charac aims to bring the convenience of digital services to community pharmacies, while maintaining the trust and familiarity of local pharmacists.

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Digitizing Community Pharmacies: Santosh Sahu’s Journey with Charac