Craft Beer Professionals Tech vs. Touch: Balancing QR Ordering & Hospitality
As the industry evolves, breweries are embracing tools like QR code ordering to streamline operations, boost tab sizes, and maximize efficiency. But how do you keep the soul of the taproom alive when guests order with their phones instead of chatting with a bartender or server? In this panel, brewery leaders and Arryved experts discuss how to use technology without losing the personal connection that keeps people coming back. We’ll explore the sweet spot between operational efficiency and guest experience, discuss flexible service models—and share real-world strategies for integrating tech without compromising on hospitality.
Panelists:
- Adriane Hodges (Bold Republic Brewing Company)
- Kent Steeves (Braeloch Brewing)
Moderator: Nick Komisar (Arryved)
Join us in person for CBP Connects New Orleans
December 8–10, 2025
It’s never been more important to connect: https://cbpconnects.com/