Laura Barnard, a global thought leader on Project Management Offices, discusses her book, The IMPACT Engine: Accelerating Strategy Delivery for PMO and Transformation Leaders. She emphasizes the shift from outputs to impactful outcomes and shares insights on the PMO mindset that drives organizational success. The conversation also covers MVPs versus prototypes, the importance of stakeholder engagement, and the significance of 30-90 day metrics for assessing project progress. Barnard's approach champions community, collaboration, and transformative leadership in project management.
Leaders should prioritize business outcomes over outputs to reframe PMOs as strategic drivers rather than bureaucratic entities.
Adopting a holistic mindset towards strategy delivery enables leaders to evolve from task managers to strategic partners within their organizations.
The Impact Engine System offers a structured framework to enhance strategy delivery through continuous assessment and stakeholder engagement for optimal outcomes.
Deep dives
Shifting Focus to Business Outcomes
To enhance organizational effectiveness, leaders must prioritize business outcomes over mere outputs. Laura Bernard emphasizes that many organizations view project management offices (PMOs) as bureaucratic entities that primarily check boxes rather than as essential drivers of strategic goals. By reframing the PMO's purpose and orientation, organizations can leverage these offices to facilitate the successful implementation of their strategies. Ultimately, when focus shifts from completing tasks to achieving desired results, organizations can better respond to executive expectations and enhance project success rates.
The Importance of Mindset
Mindset is a crucial element at the core of successful strategy delivery. Bernard discusses the necessity for delivery leaders to adopt a mindset that prioritizes the entire lifecycle of strategy delivery, rather than just execution. This involves understanding the true purpose behind their roles, which extends beyond managing tasks and templates to becoming strategic partners within their organizations. A well-aligned mindset drives a comprehensive approach to problem-solving, enabling delivery leaders to better support their organizations' goals.
Understanding PMO Identity Crisis
The term PMO often carries different meanings across various organizations, resulting in an identity crisis within the project management space. Laura explains that PMOs can refer to project, program, portfolio, or even product management, leading to confusion and varied experiences in their implementation. This inconsistency may result from poor communication about the true role of PMOs and their potential impact on strategic execution. By clarifying its purpose and value proposition, the PMO can transform into a powerful mechanism for organizations to achieve their strategic objectives.
Impact Engine System
The Impact Engine System provides a structured framework for organizations to accelerate strategy delivery while driving meaningful business outcomes. This system outlines a cycle of steps—Assess, Define, Plan, Deliver, and Evolve—focused on addressing root causes rather than mere symptoms of project failures. By ensuring that organizations regularly evaluate and adjust their strategies within a quarterly cycle, leaders can identify opportunities for improvement and optimize project delivery. When implemented effectively, this system can lead to a 100% success rate in achieving desired outcomes.
Engaging Stakeholders Effectively
Engaging and managing stakeholders is essential for the successful delivery of projects and strategies within any organization. Laura introduces the concept of categorizing stakeholders into 'lovers,' 'haters,' and 'just don’t cares,' enabling leaders to identify everyone’s stance and adjust their engagement strategies accordingly. By leveraging the insights and perspectives of both supporters and detractors, organizations can cultivate an informed approach to execution that addresses concerns while fostering buy-in. This proactive engagement ultimately enhances trust, collaboration, and the likelihood of project success.
As a financial leader, I want to know every aspect of business. While quarterbacking my share of ERP implementations, I had only once heard the term PMO (short for Project Management Office). Accordingly, I wanted to learn more.
After reading Laura Barnard's new book on PMOs, I quickly realized she is probably the global thought leader on this subject.
Laura's new book is The IMPACT Engine: Accelerating Strategy Delivery for PMO and Transformation Leaders. We spend most of our time unpacking her IMPACT Engine System, which has a 100% success rate. In the lightning round, we cover MVPs vs. prototypes, perfectionism, lovers and haters, outcomes vs. outputs, and 30-90s.
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