Joe Cahill and Tom Stewart discuss the trends in work with a focus on the middle market industries. This is the sector with the greatest opportunity for growth and innovation. The middle market companies bring revenues between 10M and 1B a year, and account for about 60% of net new jobs over the past decade. This middle section is an extraordinary group of organizations where you get scale and resilience. They represent a critical resource for work, innovation, and learning lessons about new ways of working. This conversation discusses the current challenges and opportunities for business, as well as ideas for focusing on customers.