Bring Out the Talent: A Learning and Development Podcast Change Management: What Do You Do When It Goes Wrong?
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Dec 9, 2025 
In this insightful discussion, guest Carrie Quick, a senior leader with over 23 years of experience in guiding complex transformations, tackles the common pitfalls of change management. She highlights the Five P's that often lead to failure, such as planning and communication gaps. Carrie emphasizes the importance of recognizing early warning signs like scope creep and team silence. She also delves into managing resistance and creating psychological safety, sharing practical tips for leaders to turn setbacks into growth opportunities.
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Five Core Reasons Change Fails
- Change initiatives commonly fail for five core reasons: Purpose, Planning, Presence, Passive communication, and Partners.
- Carrie Quick groups failures into these 'five P's' to simplify diagnosing stalled change efforts.
Plan So You Can Pivot
- Plan sufficiently before launching complex change so you can pivot instead of scrambling.
- Use realistic resource identification and strategic alignment to avoid fragmentation and scope creep.
Make Senior Presence Visible
- Ensure senior leaders are visibly present and sponsor the change to avoid 'do as I say, not as I do'.
- Make leaders accountable and visible to sustain motivation and model the change.