Honest HR The Advantages of Telehealth in Your Benefits Strategy
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Jul 29, 2025 
Teira Gunlock, CEO of First Stop Health, dives into the rise of telehealth as an essential component of modern HR strategies. She discusses the urgent necessity for virtual healthcare solutions, particularly in improving employee engagement and cutting healthcare costs. The conversation explores overcoming barriers to adoption, emphasizing user-friendly experiences for mental health services. Gunlock also highlights the transformative role of AI in enhancing patient care while managing the associated risks.
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Health Insurance Complexity
- Health insurance today is a complex mess with many underutilized point solutions causing cost and confusion.
- 30% of healthcare spending is administrative, translating to thousands spent per employee annually without direct care benefits.
Telehealth Adoption & Pitfalls
- COVID-19 dramatically accelerated telehealth adoption, making it common in employer benefits.
- Many telehealth services still operate inefficiently, resembling legacy systems despite high-tech interfaces.
Assess Needs Before Choosing Solutions
- Identify your organization’s main healthcare challenges before choosing virtual care solutions.
- Analyze past benefit utilizations to understand what drives employee engagement and adoption.