352: Be Bold, Be Brave and Go with Your Heart with Al Kingsley
Aug 6, 2024
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Al Kingsley, CEO of NetSupport, brings nearly 30 years of experience in educational technology. He shares his insights on the importance of listening before speaking and standing your ground when necessary. Al stresses the need to be bold and chase what energizes you rather than what is obvious. He discusses the evolution of EdTech, emphasizing online safety and customer feedback. Adaptability in remote work dynamics and the allure of a tech career over traditional fields are also highlighted. Kingsley encourages pursuing passions while valuing communication skills.
Emphasizing the value of listening and collaboration, Al Kingsley encourages professionals to assimilate ideas before sharing their insights for effective communication.
Al highlights the significance of resilience and adapting to change, urging individuals to embrace failures as essential growth opportunities in their careers.
Deep dives
Embracing Lifelong Learning
In the constantly evolving field of technology, the importance of lifelong learning cannot be overstated. Experts emphasize that no one can claim to be an absolute authority on any subject, as the landscape is always changing and new information emerges. This perspective encourages professionals to adopt a mindset of curiosity and flexibility, enabling them to adapt to innovations and advancements such as artificial intelligence and cloud solutions. By positioning themselves as continuous learners, individuals can better navigate industry shifts and take advantage of emerging trends.
The Role of User Feedback in Product Development
Successful product development heavily relies on user feedback and collaboration with industry stakeholders. Over the years, organizations have shifted from a top-down approach to a co-production model, wherein insights and suggestions from users drive innovation. This collaborative approach not only creates better products but also fosters stronger relationships with customers and helps companies stay attuned to the specific needs and pain points of educators and students. By valuing customer input, organizations can ensure their offerings remain relevant and effective.
Learning from Failures and Career Moments
Failures and career setbacks offer invaluable learning opportunities and serve as stepping stones to future success. Leaders in technology recount their worst moments, emphasizing that not every decision or direction will be fruitful, but those experiences are crucial for personal growth. They assert that witnessing valued team members leave can also weigh heavily, as it reflects the need for improved employee retention strategies in the changing workplace. Ultimately, these reflective insights contribute to a deeper understanding of leadership and the commitment to nurture talent within organizations.
Future Opportunities in Technology Careers
The future of the technology sector holds vast potential, particularly for those willing to explore new avenues and embrace change. With advancements in areas such as artificial intelligence and cloud computing, professionals are encouraged to stay innovative and proactive about their career paths. The role of technology in various sectors, including education and business, continues to expand, creating diverse opportunities for those with various skill sets. A commitment to adaptability and the courage to pursue unconventional paths will likely lead to satisfying and impactful careers in the ever-evolving tech landscape.
Al Kingsley has almost 30 years’ experience in educational technology and digital safeguarding, with a passion for education. He’s the CEO of EdTech company, NetSupport, and an EdTech author.
Al's Top 3 Career Tips
1. You are born with two eyes, two ears and one mouth. You should use them in appropriate proportions. You don’t need to be the first person to speak to prove your worth. Listen to others, assimilate their views and then share an insight.
2. Stand your ground. If you’ve listened and absorbed and you genuinely believe that something is right don’t be scared to stand your ground.
3. Be bold. Be Brave. Go with your heart. Don’t go with the obvious. Look for opportunities where you will be motivated and energized.
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