Digital Labor Platforms and the Control of Skilled Workers

Hatim Rahman, a sociologist of work and technology, sheds light on the rising influence of digital labor platforms, where even highly educated professionals are managed by algorithms. He discusses the paradox of flexibility versus unpredictability and how ratings can dictate a worker's visibility. Rahman explores the diminished protections for contract workers, emphasizing the role of opaque evaluations in job opportunities. The conversation also highlights the impact of algorithms on daily life and the necessity for collective action to ensure transparency and accountability.