NAN083: Cox Gets Network Automation Right, and Proves It at DEF CON (Sponsored)
Jan 22, 2025
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David Ezell is the Director of Network Automation at Cox Communications, while Joshua Watkins and Eric Hansen are both talented engineers within the same company, contributing significantly to network topology discovery. They discuss Cox's successful journey in network automation, particularly during DEF CON, highlighting challenges in transitioning systems and the critical role of automation in network upgrades. Team dynamics and the build vs. buy dilemma in software tools are also explored, along with their unique experiences in managing high-pressure tech environments.
Cox Communications successfully transitioned from an analog to a digitized network by adopting an 'automation first' mindset for scalability.
The integration of Infrastructure as Code (IaC) is crucial for automating network management, necessitating cultural and procedural changes within the engineering teams.
Cox's participation in DEF CON allowed them to test network security and foster innovation, demonstrating their commitment to customer data protection during high traffic events.
Deep dives
Motivation and Transformation in Network Automation
Cox Communications has undergone significant changes in its network management by transitioning from an analog to a more sophisticated digitized network. This transformation has necessitated new software solutions to facilitate the provisioning of thousands of digitized network devices. The organization adopted an 'automation first' mindset to ensure scalability without increasing workforce numbers, emphasizing that automation is essential for managing and deploying new technologies effectively. David Izzell highlighted that this collaborative effort among different teams has been crucial to successfully navigating the challenges of integrating automation into their networks.
Challenges of Brownfield vs. Greenfield Environments
The discussion revealed the complexities involved in managing both brownfield and greenfield environments within network automation. While greenfield projects start with new infrastructure, brownfield projects involve updating existing systems, which can be significantly more challenging. Eric Hansen and Josh Watkins shared their experiences from working in various capacities within Cox Communications and reflected on how overcoming legacy systems' hurdles has been a vital part of their automation journey. This experience underscores the necessity of adaptability and innovation as they strive to modernize their network infrastructure.
The Role of Infrastructure as Code
Infrastructure as Code (IaC) was emphasized as a key component for automating network management at Cox Communications, enabling engineers to define desired network states through code rather than manual changes. This approach allows for more consistent and reliable management of network devices, ultimately leading to improved compliance and efficiency. As Josh and Eric explained, moving towards a culture that prioritizes IaC will require changes in mindset, training, and the development of new skills among network engineers. Consequently, transformations in processes and organizational structures will facilitate the integration of software engineering practices into network management.
Continuous Compliance and Monitoring
Continuous compliance is critical in ensuring the integrity and security of network environments, particularly when dealing with large-scale operations like those at Cox. The adoption of tools such as Nautobot enables the organization to maintain a reliable source of truth by automating compliance checks and continuously monitoring configurations. This proactive approach to compliance directly addresses challenges faced in past system outages or performance bottlenecks. The emphasis on visualizing compliance metrics has improved collaboration across teams and instilled a stronger sense of ownership in network management.
Innovative Engagement at DEF CON
Cox's participation in the DEF CON Hacker Convention provided a unique environment for stress-testing network security and operational resilience. The collaborative engagement with hackers highlighted the importance of advancing security measures and compliance in real-time while managing significant network traffic. By effectively monitoring their network during the event and ensuring compliance with security protocols, Cox showcased not just their technical capabilities but also their commitment to safeguarding customer data. This event served as both a test and an opportunity for innovation, fostering a culture of ongoing improvement and readiness.
Today’s Network Automation Nerds episode discusses Cox Communications’ journey to getting network automation right. We also talk about how they used network automation to support operating the network at the DEF CON hacker convention. Our guests are David Ezell, Joshua Watkins and Eric Hansen from Cox Communications. We dive into initial steps and challenges in... Read more »
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